Shipping Policy

Effective Date: January 8, 2025

At Piaglasn, we are committed to delivering your orders quickly and efficiently. This Shipping Policy explains our shipping methods, timelines, and procedures, ensuring a smooth delivery process for every customer.

1. Shipping Locations

We offer shipping to the following destinations:

  • Domestic: Within the United States, including Alaska and Hawaii.
  • International: We ship worldwide to most countries. Please note that shipping availability may vary based on local regulations.

2. Shipping Methods

We use reliable carriers to ensure timely and secure delivery. Customers can choose from the following shipping options at checkout:

  • Standard Shipping: Estimated delivery within 5-7 business days (domestic).
  • Expedited Shipping: Estimated delivery within 2-3 business days (domestic).
  • International Shipping: Delivery times vary depending on the destination and customs processing.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
  • Free standard shipping may be offered for orders exceeding a specified value (promotion details will be clearly communicated).
  • For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.

4. Order Processing Times

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.

5. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can use the tracking number to monitor your shipment’s progress directly through the carrier’s website.

6. Delivery Times

  • Domestic Orders: Typically delivered within 5-10 business days, depending on the selected shipping method.
  • International Orders: Delivery times vary by destination, typically within 10-20 business days.
  • Please note that delays may occur due to weather conditions, customs processing, or other unforeseen circumstances.

7. Shipping Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information at checkout.
  • Piaglasn is not liable for delays or lost packages due to incorrect or incomplete addresses.
  • If you need to update your shipping address after placing an order, please contact us immediately at info@piaglasn.com or (772) 337-9262.

8. Lost or Damaged Shipments

  • In the rare event that your package is lost or damaged during transit, please notify us within 7 business days of the expected delivery date.
  • We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

9. Restricted Items and Locations

  • Certain items may be restricted for shipping due to size, weight, or local regulations.
  • Some destinations may have specific restrictions or require additional documentation for customs clearance.

10. Returns and Exchanges

11. Contact Information

If you have questions or concerns about our Shipping Policy or your order, please contact us: